Privacy policy

1.1. Personal Information

• Account Information: When you create an account, we collect your username, email address, and password.
• Contact Information: Phone number or other contact details you provide for customer support or account recovery.
• Payment Information: When you make a purchase, we may collect payment details necessary to process your transaction. Note that payment processing is handled by secure third-party payment providers.
• Game Account Information: Game IDs, usernames, or other identifiers required to deliver purchased items to your game account.

1.2. Automatically Collected Information

• Device Information: Browser type, operating system, device type, and unique device identifiers.
• Usage Data: Pages visited, time spent on pages, clicks, and other interactions with our website.
• IP Address: Your internet protocol address for security and analytical purposes.
• Cookies: We use cookies and similar tracking technologies to enhance your experience on our website.

1.3. Information from Third-Party Sign-In Services (Google Sign-In)

• When you choose to sign in using Google Sign-In, we receive your email address and basic profile information (name and profile picture) from your Google account.
• We use this information solely for the purpose of creating and managing your Loffy Store account, authenticating your identity, and providing you with our services.
• We do not access, store, or share any other data from your Google account beyond what is necessary for authentication.
• Your Google account credentials are never stored on our servers. Authentication is handled securely through Google's OAuth 2.0 protocol.

We use the information we collect for the following purposes:

• Service Delivery: To process your transactions and deliver purchased in-game items, currency, or other digital goods.
• Account Management: To create and manage your account, authenticate your identity, and provide customer support.
• Communication: To send you order confirmations, updates, promotional offers (with your consent), and respond to your inquiries.
• Improvement: To analyze usage patterns and improve our website, services, and user experience.
• Security: To detect, prevent, and address fraud, unauthorized access, and other illegal activities.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist us in operating our website, processing payments, and delivering services. These providers are contractually obligated to protect your information.
• Game Publishers: With game publishers or platforms to fulfill your in-game purchases.
• Legal Requirements: When required by law, court order, or governmental authority, or to protect our rights, property, or safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure storage of sensitive information
• Regular security assessments and updates
• Access controls limiting who can view your data

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We use cookies and similar technologies to:

• Remember your preferences and settings
• Keep you logged in to your account
• Analyze website traffic and usage patterns
• Deliver relevant content and advertisements

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal requirements.
• Opt-out: Unsubscribe from marketing communications at any time.
• Data Portability: Request a copy of your data in a structured, machine-readable format.

To exercise these rights, please contact us using the information provided below.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymize it.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Website: https://loffystore.com
• Facebook: Loffy Store Official
• Instagram: Loffy Store
• TikTok: Loffy Store Official